Addendum to software license, warranty and support booklet. Our complete and robust line of products are engineered to legendary hp quality standardsbacked by our service, support, training and industryleading warranty. Solved hp procurve lifetime warranty networking spiceworks. The form below allows you to enter serial number information and retrieve warranty status. Hpe cuts lifetime warranty for networking switches. I would follow roberts instruction as he is an hp networking expert and is very familiar with the hp support system. Use ilo amplifier pack product entitlement reports to check your contract. Countryregion of purchase select countryregion of purchase afghanistan albania algeria american samoa angola anguilla antigua and barbuda argentina armenia.
Hp networking helps customers adapt to the changing needs of their environment by delivering a choice of the best available products, solutions and that are scalable, flexible, and adaptive. Procurve networking by hp software license, warranty and support this booklet includes important information for you. Hp 2530 switch series consists of four fully managed layer 2 edge switches, delivering costeffective, reliable, and secure connectivity for business networks. Hp may offer 90 days of complimentary limited technical support by phone without a fee. Cisco 90day limited software warranty warr90dayswts. The hp procurve managed 24port switch has 10100basetx autosensing per port and 2 open transceiver slots for media flexibility. The serial number on a samsung printer can be used wherever an hp serial number is requested.
Jul 30, 2010 a document posted by hp networking reveals that h3cs a series and 3coms e series fixedport switches have been migrated into the lifetime warranty programme however, modular switching kit is. Cisco s standard 90day warranty is typically a sufficient amount of time to uncover manufacturing defects not found during the robust quality assurance processes. When these were purchased they came with a lifetime warranty and ive been trying to find out how to get this fixed under this warranty but can find nothing and hp havent responded to my contacts. The original hp networking lifetime warranty, which the company has offered on networking gear since 1993, included software updates for the. Hp networking will not be extending life time warranties to the entire 3com and h3c portfolio, with many core products receiving one to three. Take advantage of the industrys only networking portfolio designed to accelerate your adoption of mobile and iot initiatives. Our complete portfolio is engineered to legendary hp quality standardsbacked by our service, support, training and.
Slm2020wxaa include keywords along with product name. They are ideal for environments that require advanced features for granular control and where smartmanaged flexibility is a must for easy network configuration and management. Hpe introduces end of engineering support which stands for the date after which hardware and software engineering support will no longer be provided for a product. Hp procurve has introduced a highend core switch pitched against ciscos catalyst 6509 and 4507, and offered with a lifetime warranty called the procurve switch 8212zl, it supports up to 288. I have an old procurve switch that is faulty but it would be handy to have it as a spare.
Procurve networking by hp today announced the availability of a highperformance network core switch supported by procurves lifetime warranty. Your product information is typically located on the back or bottom edge of your product. Hp procurve switch 5400zl series data sheet us english. Hi, how to claim warranty or rma this hp jg926a with lifetime warranty it says on the hp enterprise support center. Networking products from aruba, a hewlett packard enterprise company, set the standards for quality and reliability, and come with warranties you can depend on. Product warranty and support aruba, a hewlett packard. Hp helps customers adapt to the changing needs of their business by delivering a choice of high performance networking products and solutions that are open, interoperable, centrally managed and offer low total cost of ownership. Use ilo amplifier pack product entitlement reports to check your contract and warranty status for ilo.
New ideas and innovations in the technology space often redefine the economics of the status quo. Hp care pack 1 year 24x7 software warranty for group 1. Hps switch carries lifetime warranty network world. Hp jg926a lifetime warranty hewlett packard enterprise. Hp j3128a advancestack 10baset hub8e use the hub8e to connect computers, printers, and servers together to allow users to share resources and data. This hp hardware limited warranty gives you, the customer, express limited warranty rights from hp, the manufacturer, for the duration specified on the product description page andor the hp limited warranty statement provided with your product. You could always extend the warranty by contacting hp phone support by performing these steps. Cisco hardware and software warranty information cisco. From industryleading lifetime warranties for as long as you own the product through competitive oneyear warranties, hp networking product warranties have been developed to complement a broad portfolio of hp services to effectively meet your needs.
Latest hardware and software warranty information and terms. Inhome warranty is available only on select customizable hp desktop pcs. My question is if you know if you are still eligible for the lifetime warranty if you buy used or refurbished procurves. The current version of this document and aruba, a hewlett packard enterprise company networking product warranty policy details are also available at. Questions and answers about your warranty coverage and how to get support, which begins on page 4. Hp support services hp standard warranty hardware cross. The procurve 4100gl series is the lowcost, modular alternative to stackable switches and includes a lifetime warranty. With static routing, robust security and management features, free lifetime warranty, and free software updates, the hp e2610 switch series is a costeffective solution for customers who are building converged enterprise edge networks. For additional information about 3com and premerger procurve es dates refer to the 3com endofsale dates and the procurve endofsale dates documents.
English1 procurve networking by hp software license, warranty and support this booklet includes important information for you. High performance switch design with nonblocking architecture features 9. A smarter portfolio of networking products from the access layer to the data center. Extreme networks is unveiling a new limited lifetime warranty program for a number of fixed edge switches and an ethernet port extender as it looks to differentiate itself from larger competitors. Select dell emc networking, nseries, s3100 series, and powerconnect fixed port switching devices carry a lifetime limited warranty llw which provides basic hardware service repair or replacement for as long as you own the product. The latest software updates for your hp procurve networking products are. Customers also viewed these items laptop checking service incurs 12. Hpe networking end of life information hewlett packard. Deploy your distributed enterprise in minutes, not hours or days. Their procurve switches and routers come with an industry first lifetime warranty. Yes they have a lifetime warranty, you just call it in with hp procurve support and they send out a replacement next day. If you prefer to call support in the uk, here is the number for the uk.
Hp procurve 2520 switch series hewlett packard enterprise. At hpes sole discretion, product enhancement requests may be considered and fulfilled after the end of sale date for a product. Not sure whether you need to replace your offices existing networking switches. Then there is an hp warranty that can be extended anytime during the 1 year hp manufacturers warranty based on the customers requirements. Hp advances network industry economics with lifetime. The hpe flexnetwork 5 ei switch series comprises gigabit ethernet switches that support static and rip layer 3 routing, diversified services, and ipv6 forwarding, as well as provides four 10gigabit ethernet 10gbe interfaces. Hp set the standard for network switch and router warranties. Designed for entrylevel to midsize enterprise networks, these gigabit ethernet switches deliver full layer 2 capabilities with enhanced access security, traffic prioritization, ipv6. Hp is offering a lifetime warranty on the device, which the company defines this way. Official hp warranty check for printers, laptops and other.
Twisted pair 1u high rackmountable, wall mountable, desktop lifetime limited warranty. Do you have you a question about the hp care pack 1 year 24x7 software warranty for group 1 networking software. I purchased a hp switch with lifetime warranty for as long as i own the product in year 2012, 2011, 2010 and now hp wants to cut that hardware warranty. The warranty does not apply to products purchased before first announcement in spring 2011. For samsung print products, enter the mc or model code found on the product label. Hp procurve products have legendary hp quality, and our warranty is one way of demonstrating it. This lifetime, nontransferrable basic hardware service contract covers. Dont just troubleshoot, use network monitoring and management to predict the health of your network from the access layer to the data center with aruba airwave and hpe intelligent management center imc. Hp networking tweaks lifetime warranty policy hp networking will not be extending life time warranties to the entire 3com and h3c portfolio, with many core products receiving one to three year. In addition, cisco does not warrant that the software or any equipment, system or network on which the software is used will be free of vulnerability to intrusion or attack. One or more of the values entered is not permitted.
Hp networking products set the standards for quality and reliability, and come with warranties you would expect from hp. The first four items on the list model number, product number, serial number, and. Samsung printers refer to a product number as a model code designated with mc, and typically start with sl. Dell networking warranty information peace of mind select powerconnect switches are backed by an industryleading, lifetime limited warranty which guarantees basic hardware service hardware repair or replacement for life. Hp procurve switch 8100fl series, hp procurve network access controller 800, and. Hewlett packard enterprise unifies wired and wireless networking to create superior, high performance campus, branch and data center solutions. It can usually be done anytime before the 1year factory warranty ends. Need for inhome service is determined by hp support representative. Hp networking, the networking division of hewlettpackard hp, has added three years of free, 247 technical phone support to its lifetime warranty for campus and branch networking gear. Procurve networking by hp this week introduced a core lan switch, but one of the most interesting aspects of the switch isnt the backplane capacity or the ports. Hp takes aim at cisco smartnet services with new lifetime. The hewlettpackard limited warranty statement for your product, which.
One thing, make sure you take a backup of the config file before calling hp as they are likely to fiddlereset it. See the hp networking warranty coverage quick reference. Used hp procurve warranties my company has always purchased new network equipment and for switches its been hp procurves, as we have been happy with them and their lifetime warranties. For details, refer to the hp software license, warranty, and support booklet at.
Official hp warranty check for printers, laptops and. In 1993, hp introduced the first lifetime warranty for network products, setting a. Additional time will be required to look up multiple serial numbers. Hp networking products set the standards for quality and reliability, and come. To improve your support experience, we are consolidating all support sites to asp and the aruba support center documentation and download software folders will no longer be updated after april 30, 2020. Hp s lifetime warranty on switches is a scam i have recently purchased a used non working hp switch off ebay and have discovered the greatest scam to date which is perpetuated by hp themselves. Aruba central software defined cloud managed networking delivers. Hp networking is taking aim at ciscos smartnet services with a new program called lifetime warranty 2. Hewlett packard enterprise unifies wired and wireless networking to create superior, highperformance campus, branch and data centre solutions. Apr 30, 2020 the aruba support portal asp has all current software and documents for all current aruba products. Hp 2510 switch series models hp 251048g switch j9280a hp 251024g switch j9279a hp 251048 switch j9020a hp 251024 switch j9019b key features managed layer 2 feature set 24 or 48 10100 or gigabit ethernet ports two minigbic slots for fiber connectivity quiet fanless design j9019b industryleading warranty product overview.
Dell networking llw applies to the original owner and is not transferable. Warranty is to remedy manufacturing defects, not issues relating to the proper operation of devices or systems. Sep 11, 2007 hp procurve has introduced a highend core switch pitched against ciscos catalyst 6509 and 4507, and offered with a lifetime warranty called the procurve switch 8212zl, it supports up to 288. Hp news procurve networking by hp delivers core switch. Includes support of software updates for one 1 year after end of sale date and vulnerability fixes for three 3 years after end of sale. Hp support services hp standard warranty hardware crossreference standard warranty for hp netservers, as it comes with the product standard warranty for hp networking switches and hubs, as it comes with the product. Limited warranty and support guide before contacting the hp customer support center, its important to have the following information handy.
With ipv4ipv6 static and rip routing, robust security and management features, free lifetime warranty, and free software updates, the hp 2620 switch series is a costeffective solution for customers who are building converged enterprise edge networks. As a leader in campus and branch networking, hp has been at the forefront of developing products and services that challenge the status quo and deliver significantly improved economics for organizations. Extreme networks warranty program challenges cisco, hp. Based on procurve fast path technology, these switches provide reliable, highperformance, highdensity 10mb, 100mb, or gb connectivity for a growing network. Networking products from aruba, a hewlett packard enterprise company, set the standards for. Official hp drivers and software download hp customer. Hp is leading the industry with new enhancements for customers that are looking to contain costs and assure network uptime. The hardware warranty coverage and support for products purchased from 3com with a lifetime warranty will end 5 years from the product end of sale date. Aug 01, 20 hp networking is taking aim at ciscos smartnet services with a new program called lifetime warranty 2. Highperformance networking with hp 1400 series switches. In the list there are switches with hpe networking lifetime warranty mentioned, i. Hp advances network industry economics with lifetime warranty 2. Many are skeptical of what a lifetime warranty is with ciscos stopping only a few years after a product is discontinued.
Cisco does not warrant that the software will operate uninterrupted or errorfree or that all errors will be corrected. Select dell networking and powerconnect products carry a lifetime limited hardware warranty with basic hardware service repair or replacement for as long as you own the product. One thing, make sure you take a backup of the config file before calling hp as they are likely to. Hp procurve networking products ftp directory listing. Hp networking tweaks lifetime warranty policy computer weekly. From industryleading lifetime warranties for as long as you own the product. Enter up to twenty serial numbers in the fields below and click submit. Hp v1410 switch series devices are plugandplay unmanaged fixed configuration gigabit layer 2 switches designed for small and midsize businesses looking for an entrylevel, low cost networking solution with a comprehensive lifetime warranty.
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